How to File a Water Damage Insurance Claim in Boise
Water damage can strike at any time — and dealing with insurance shouldn’t add to the stress. At BlueHaven Water Damage & Restoration, we help Boise-area homeowners navigate the claim process from start to finish. Here’s how to file a claim, what to document, and how our team works with your insurer to get you covered and cleaned up fast.
Step 1: Mitigate the Damage Safely
If it’s safe, act quickly to prevent more damage:
- Shut off the main water supply
- Turn off electricity to affected areas
- Move furniture and valuables to a dry place
Important: Avoid starting major cleanup before documenting the damage — your insurer may need visual proof.
Step 2: Call Your Insurance Company
Report the water damage to your insurer. Be ready to explain:
- The cause (e.g., pipe burst, appliance failure, storm)
- When it happened
- The extent of visible damage
Ask questions like:
- What’s covered under my policy?
- Do I have mold or flood exclusions?
- Can I choose my own restoration contractor? (In Idaho, you can!)
Step 3: Document Everything
Take high-quality photos and videos of:
- Water source (leak, overflow, etc.)
- Damaged flooring, drywall, ceilings, and belongings
- Any visible mold or structural damage
Save all receipts for cleanup supplies, hotel stays, or temporary repairs.
Step 4: Get a Professional Inspection
Call BlueHaven Water Damage & Restoration. We’ll inspect the property and create a detailed estimate for your insurance company. Our reports include:
- Moisture meter readings
- Thermal imaging results
- Before-and-after photos
- Line-item repair and drying costs
We can even meet with the adjuster on-site to support your claim.
Step 5: Start Cleanup & Repairs
Once the claim is approved, our certified technicians will begin:
We Work With All Major Insurance Companies
BlueHaven has experience handling claims through:
- State Farm
- Allstate
- USAA
- Liberty Mutual
- Nationwide
- Farmers and more
Proudly Serving the Boise Metro Area
We assist homeowners in:
Need Help Filing Your Claim?
Call (208) 279-2505 or request assistance online. We’re available 24/7 for emergency service, damage reports, and restoration support.